Shipping & Returns
Orders within Sweden are normally delivered within 1-3 working days. If you place your order before 12.00 (Mon-Fri), it will be sent the same day. During heavily loaded periods such as sales, holidays, holidays and Black week, we are grateful for your patience and understanding that the delivery time may be slightly longer.
If you feel that the size or fit of your product was not right, you have a 30-day return and exchange right. Send an email to info@alequi.com with your order number and the product you want to return or exchange and we will get back to you with a return slip.
- All shipping in connection with exchange is free of charge (regardless of what you want to exchange for).
- If you want to return an item, a shipping fee of SEK 69 will be added, which we will deduct from the total amount when we process your return.
Once your order has been returned and received by us, a refund will be made via the same payment method as your original purchase. Please allow up to seven business days for your payment to be returned.
Return and Exchange Policy:
- The product must be unused and still in the same new condition as when it was received.
- Returned products must have all tags and labels intact and be returned in their original packaging with the correct barcode.