Gift cards
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ALWAYS SAFE CHECK-OUT:
Giving a gift card to someone you like is really the optimal gift when you are unsure about size, color or function. The recipient chooses their ALEQUI favorites themselves and is guaranteed to be satisfied with their gift! Choose the amount you want to fill it with and the email you want the code to be sent to, voila so easy.
The purchase of the gift card cannot be combined with other offers and cannot be returned. If you return a product that was purchased with a gift card, you cannot get money back, but the same gift card will be refilled with the returned amount.
alequi
product information
Shipping & Returns
Orders within Sweden are normally delivered within 1-3 working days. If you place your order before 12.00 (Mon-Fri), it will be sent the same day. During heavily loaded periods such as sales, holidays, holidays and Black week, we are grateful for your patience and understanding that the delivery time may be slightly longer.
If you feel that the size or fit of your product was not right, you have a 30-day return and exchange right. Send an email to info@alequi.com with your order number and the product you want to return or exchange and we will get back to you with a return slip.
- All shipping in connection with exchange is free of charge (regardless of what you want to exchange for).
- If you want to return an item, a shipping fee of SEK 69 will be added, which we will deduct from the total amount when we process your return.
Once your order has been returned and received by us, a refund will be made via the same payment method as your original purchase. Please allow up to seven business days for your payment to be returned.
Return and Exchange Policy:
- The product must be unused and still in the same new condition as when it was received.
- Returned products must have all tags and labels intact and be returned in their original packaging with the correct barcode.
Washing line
Wash cold or at 30°C.
Avoid tumble-drying as it can damage the silicone in the shoe on breeches and other details on the garments.
Other clothing care
See our guide for tips on how to care for your breeches and clothing to extend their life.
Materials
Breaths: 78% Polyester / 22% Spandex
30 day open purchase
We understand that it can be difficult to find the right one sometimes and that you may regret it. But don't worry, you can get your stuff home and try it out in peace and quiet before you decide with the 30-day open purchase.
F.A.Q.
Here you will find answers to the most common questions.
WHAT SIZE SHOULD I GET?
With each product there is a size guide where you can decide which size is right for you or your horse. If you are still unsure, we will be happy to help you at our customer service at info@alequi.com.
DO YOU OFFER FREE SHIPPING?
We offer free shipping on all orders over SEK 499 within Sweden.
WHEN WILL MY ORDER BE DELIVERED?
Orders within Sweden are normally delivered within 1-3 working days. If you place your order before 12.00 (Mon-Fri), it will be sent the same day. During heavily loaded periods such as sales, holidays, holidays and Black week, we are grateful for your patience and understanding that the delivery time may be slightly longer.
HOW DO I KNOW MY ORDER HAS BEEN PROCESSED?
You will receive your order confirmation within 24 hours to the email address you used to place the order. Please note that it may end up in your spam folder. If it's been more than 24 hours and you still haven't received a confirmation, you can write us an email at info@alequi.com - we'll be happy to help you.
HOW DO I MAKE A RETURN OR EXCHANGE?
If you feel that the size or fit of your product was not correct, you have a 30-day return and exchange right. Send an email to info@alequi.com with your order number and the product you want to return or exchange and we will get back with a return slip.
- All shipping in connection with exchange is free of charge (regardless of what you want to switch to).
- If you want to return an item, a shipping fee of SEK 69 will be added, which we will deduct from the total amount when we process your return.
Once your order has been returned and received by us, a refund will be made via the same payment method as your original purchase. Please allow up to seven business days for your payment to be returned.
Return and Exchange Policy:
- The product must be unused and still in the same new condition as when it was received.
- Returned products must have all tags and labels intact and be returned in their original packaging with the correct barcode.
CAN I BUY GIFT CARDS FROM YOU?
Yes absolutely, gift cards for someone you like really are the optimal gift! Our gift cards can be purchased in the menu under SHOP > COLLECTIONS & GIFT CARDS > GIFT CARDS. Choose the amount you want to fill it with and then a separate code will be sent to you by email. This code is then used by putting it in your shopping cart at checkout. The gift card is valid for one year from the date of purchase and you can choose a balance from SEK 250 up to SEK 3,000.
If you return a product that was purchased with a gift card, you cannot get money back, but the same gift card is topped up with the returned amount again.
