Exchanges & Returns

EU: 
  • Free shipping on all orders over 150 Euro - below that a fee of 10 Euro is added
  • 3-5 day delivery
  • Returns will incur a 10 Euro shipping fee which we will deduct from the amount when we issue a refund

US/CA: 

  • Free shipping on all orders over 150 USD - below that a fee of 15 USD is added.
  • 3-5 day delivery
  • Returns will incur a 15 USD shipping fee which we will deduct from the amount when we issue a refund

International: 

  • For all orders a 25 USD fee is added.  
  • 3-7 day delivery
  • Returns will incur a 20 USD shipping fee which we will deduct from the amount when we issue a refund

Sweden

  • Free shipping on all orders over SEK 499 - below that a fee of SEK 69 is added.
  • 1-3 day delivery
  • In case of return or exchange, a shipping fee of SEK 69 is added, which we deduct from the amount when we make a refund


Return and Exchange Policy:

  • You have 30 days to exchange or return your purchase.
  • The product must be unused, in the same new condition as when it was received and without visible signs of wear or use.
  • Returned products must have all tags and labels intact and be returned in their original packaging with the correct barcode.

To exchange or return:

  1. Send an email to info@alequi.com with your order number and the product you want to return or exchange and we will get back with return instructions.

  2. When your order has been returned and received by us, a refund will be made via the same payment method as your original purchase. It takes up to seven business days for your payment to be refunded.